Network Support Services

IT Network Support Services

Modern IT systems are constantly changing – new versions of software, new working practices and the ever-growing threat from malicious software mean that all networks need ongoing maintenance and management.

Whether it’s allowing you to keep in touch with your customers and suppliers via email, instant messaging, and video conferencing. Or providing an online work area for your teams to collaborate and share resources between different departments or offices. Your company’s computer network plays a pivotal role in the day to day operation of your business.

For those occasions where a problem does arise, you need a local IT support company that can swiftly address the issue to minimise downtime for your business.

From cabling to patch panels, cabinets and wireless networks, switches and firewalls, we’ll make sure you’re set up with everything you need to run an efficient and secure workplace network.  

Managed Network Services 

Businesses need a robust network infrastructure to focus on agility, scalability, and growth of their businesses. Our Managed Network Services provide a comprehensive and efficient network infrastructure management package that involves:

Centralised management of various network units:

· Adaptability to technological variations 

· Reliable solutions 

· Provisions for accommodating expanded geographical scalability 

· Sensitivity to complex and critical networks 

· Performance management across multiple channels 

· Managing network transformation and transitions 

Bluebell has multiple options to provide simplified network management. We are a Cisco partner and provide Cisco Meraki solutions; but we also design, install, and support Unifi Ubiquiti solutions.

Cisco / Meraki 

A simple, secure, and reliable network is vital to keeping businesses connected. As well as helping teams stay productive.

Built from the ground up for multi-site networks, Cisco Meraki products have revolutionised distributed branch networking. Zero-touch deployments, multi-site visibility and control, and automated alerts make deploying, securing, and centrally managing branch networks a breeze.

The Cisco Meraki cloud-managed architecture enables plug and play branch deployments. As well as provides centralized visibility and control across any number of distributed locations.

Since Cisco Meraki networks are managed entirely through the Cisco Meraki web-based dashboard, configuration and diagnostics can be performed remotely just as easily as they can be performed on-site. Eliminating the need for site visits. 

Cisco Meraki devices self-provision, enabling branch deployments without on-site IT. Each device downloads its configuration via the Cisco Meraki cloud, applying your network and security policies automatically so you don’t have to have provision on-site.

Adding new sites to a network takes minutes, not hours or days, and there’s no need to train additional staff to monitor or manage the remote networks.

Ubiquiti

The UniFi Software-Defined Networking (SDN) platform is an end-to-end system of network devices across different locations — all controlled from a single interface and provides the following benefits:

· Intuitive and robust configuration

· Control and monitoring

· Local and cloud access

You get a comprehensive overview of your Network Health in the new dashboard. You can monitor your network’s vitals and make on-the-fly adjustments as needed. Using the configurable reporting and analytics tool to monitor large user groups and expedite troubleshooting. Advanced search and sorting capabilities make network management more efficient.

Monitor network performance and activity with customised statistic views. See the latest statistics or view historic data of past hours or months.

Multi-Site Management 

A single UniFi Controller running in the cloud can manage multiple sites: multiple, distributed deployments, and multi-tenancy for managed service providers. Each site is logically separated and has its configuration, maps, statistics, guest portal, and administrator read/write and read-only accounts.

The UniFi Controller can manage flexible configurations of large deployments. Create multiple LAN and WLAN groups and assign them to the respective UniFi devices.

Do you have a current IT network site survey?

If you’re trying to maximise the efficiency of your network, a complete network site survey is a great place to start. It gives you a full overview of your systems, along with creating guidelines for future expansion.

From discovering whether you have enough wireless access points to support your workforce, to planning for future upgrades, a site survey gives you all the information you need to create a future network roadmap.

At Bluebell, customer service and support are at the core of our business. Our flexible approach provides customers with a cost-effective solution that combines proactive support. Implementing solutions that improve the efficiency and resilience of your IT network, with reactive support, for fast efficient resolutions when issues do arise.

Our Partners

Get in touch

Give us a call today to discuss your requirements